The North Charleston Fire Department exists to improve and protect the quality of life within our service area through education, prevention, and emergency response.
Honor: To live up to and carry forward the noble traditions of our profession.
Courage: The physical and moral strength to venture, persevere, and overcome adversity.
Compassion: The desire to serve all in a time of need.
The Mission and Values are the foundation of this organization. The individuals who make up the North Charleston Fire Department will be guided by them in the accomplishment of organizational goals and achievement of NCFD’s Vision.
We envision that by 2028 the North Charleston Fire Department will provide industry-leading customer service, operational performance and community risk reduction while improving readiness and developing a more effective and resilient workforce.
Enhance external customer service through improved prevention, communication, salvage and recovery assistance.
Enhance operational safety and performance through planning and training.
Improve the quality of life of within our service area through the five risk-reduction strategies of education, engineering, inspection, investigation, and enforcement.
Enhance personal and professional growth opportunities for department members.
Create a continuum of care model for members’ emotional and physical health.
Maintain fleet readiness through effective maintenance, training and replacement.