City officials are asking residents to report damage or water intrusion of any degree. Citizens can report here:
With over 42,000 housing units in North Charleston, it is very difficult for inspectors to be aware of all damage caused by Hurricane Ian. Documentation of all damage within the City is in accordance with the Federal Emergency Management Agency (FEMA). Assessments must be documented for disaster declarations, which may lead to federal assistance.
Even if damaged homes are insured by general homeowner insurance or flood insurance, the properties need to be assessed.
Are city offices closed?
City offices are closed on Friday, September 30.
Should I Evacuate?
When the Governor of the State declares an evacuation, we encourage everyone to evacuate.
What is the North Charleston Citizen Information Line telephone number?
- 843-740-5883 or 843-740-5887
- Charleston County 843-746-3900
- Dorchester County 843-832-0393 or 843-563-0393
- Berkeley County 843-719-4800
Will my trash get picked up?
Charleston County residents: No pick up on Friday.
Dorchester County residents: There will be an attempt to collect Friday’s roll carts (no yard debris) on Saturday. Recycling in the Dorchester County portions of North Charleston will not be collected on Friday.
How do I obtain Sandbags?
Proof of North Charleston residency must be provided. No businesses.
- Do we need a shovel? No
- Closed on Thursday and Friday.
Where are the shelters?
- 1825 Remount Road, North Charleston, SC 29406.
- Opens at noon on Thursday, September 29.
Special medical needs shelter is for those that need life sustaining equipment (ex. oxygen). Label your equipment if you go to a shelter. Emotional Service Animals ESA are not covered to go to a shelter, pet shelter only.
- Please bring the following items if you relocate to a shelter:
- Your child’s stuffed animal
- Emergency kit
- Pet food and any medications
Where can you take your pet to shelter?
The designated pet shelter at 3841 Leeds Avenue. You must remain with your pet. Your pet must be crated. Opens at 8 am on Thursday, September 29
What roads are closed?
When will bridges close?
The bridges will close when it is determined they are unsafe.
Where is the closest evacuation pick-up point to me?
- Buses will run to shelters starting at 8 a.m. in downtown Charleston on Thursday, September 29. Pickups for the remainder of the County will begin at 10:30 a.m. Pickup points are designated with blue hurricane pickup signs. The location of hurricane stops are available in Charleston County’s Hurricane Guide which can be found here.
- Medical transportation: DHEC# 800-578-2031
- CARTA’s information line 843-202-7904
- You can find this information at https://www.charlestoncounty.org/departments/emergency-management/hurricane.php#evacuation
What to do if you lose power?
Report loss of power to Dominion Energy here: https://account.sceg.com/outage/
- Dominion Energy SC Customer Service: 1-800-251-7234
- Downed/Sparking Lines: 1-888-333-4465
- Power Outage: 1-888-333-4465
- Gas Leaks: 1-800-815-0083